Frequently Asked Questions

What is needed to have a reading and what if I don’t know my birth time?

For readings, I just need your name, place of birth, birthday and current country of residence which can help me check for specific alterations to your chart. If you can’t supply your birth hour, that’s okay, I can work around it. If you can tell me any information at all about it though, that could greatly help me as well. For example if you know if you were born during the day or night, or around the afternoon, that can be a possible help.

What if I don’t have a PayPal account?

That’s okay. You can still use PayPal even if you don’t have an account. There is an option to pay as a guest. Alternatively, if you cannot do that for whatever reason, send me a message via the contact form and we’ll sort it out with whatever other possible alternatives. 

Are these readings private?

Yes, absolutely. I won’t share your readings with anyone else unless explicitly instructed otherwise.

How long will it take to receive my reading?

As stated on the order page, it usually takes 2 to 3 weeks, excluding weekends and some holidays. If I happen to have a surplus of orders, it could take a bit longer, so I ask that you please be patient and know that your order will be delivered to you as soon as is humanely possible. I am one person, and these readings take quite a bit of time and energy.

Which reading do you recommend most?

Honestly, they’re both good but for different things. The astrology reading can go much deeper and potentially answer some lifelong questions if you’re open to receive them. Each reading is different for each person based on their chart. I do recommend the astrology one for everyone by default. The card reading is good as well and it’s more of a general forecast and tells what’s going on now and deals more with the immediate past, present, and future.

What should I do with what I learn?

It’s up to you how you proceed with whatever your reading presents to you. You are solely responsible for the choices you make going forward. Readings can have different effects on different people and a variety of things may bubble to the surface.

I want to leave a review but I didn't use a dedicated reading form or paid with PayPal.

You can simply message me via the contact form with your review if you’d like.

Note about Stripe:

Occasionally with some orders made with Stripe, I don't receive a notification, so please message me when you use this method so I can be sure I received your info. 

Disclaimer

My readings are meant to assist and guide, but are not a substitute for professional help. Although I believe divination to be a very powerful tool, I am legally required to state that all readings provided by me on Phoenix Astrologia are for entertainment purposes only. Once a reading is purchased you release me of any and all liability.